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Privacy Policy

Effective Date: 3/15/2026

1. Information We Collect

At TURMOBO INC., Data Security is our paramount concern. To provide our logistics and consultancy service, we collect two main classifications of data:

  • Standard Travel Information: Names, passport details, contact information, and payment data necessary to coordinate travel logistics.
  • Optional Health Information: Documents, scans, or records provided voluntarily by you solely for the purpose of facilitating referrals to third-party medical professionals in our network.

2. How We Use and Protect Your Data

Your information is stored using robust Encryption methodologies. We implement restrictive access controls and modern Data Security protocols (such as AES-256 for data at rest) to protect your information against unauthorized access.

We process your data purely on the basis of User Consent to manage logistics, schedule consultations, arrange transportation, and relay files between you and external experts.

3. Cross-Border Data Transfer

Notice of International Transfer: Because our network spans multiple jurisdictions, fulfilling our obligations to you frequently requires cross-border data transmission. By using our service, you provide explicit User Consent for certain data—such as passport copies or referred medical records—to be transmitted to our regional liaisons or service providers located in the People's Republic of China and other relevant jurisdictions.

4. Third-Party Sharing

We do not, and will never, sell your data to marketers or data brokers. Information is shared strictly on a need-to-know basis with directly involved third parties to fulfill your travel and referral requests—this includes airlines, hotels, translation services, and independent medical clinics.

5. Your Rights

Depending on your jurisdiction, you may have rights under specific regulations (such as GDPR or California laws) allowing you to access, export, correct, or request the deletion of your data. To exercise any data rights, or if you have questions regarding our Data Security policies, please reach out to us at privacy@turmobo.com.

TURMOBO

Bridging the Gap in Global Wellness Travel through technology and premium concierge services.

AES-256 SOC2 Ready HIPAA Compliant Infra

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  • Company: Turmobo Inc.
  • Address: 1500 N Grant St STE 6333, Denver, CO 80203
  • Support: 24/7 Global Desk

Legal Disclaimer & Scope of Services:

TURMOBO INC. is a technology and travel logistics facilitator, not a medical or healthcare provider. We do not provide medical advice, diagnosis, or treatment. Any medical procedures or consultations facilitated through our platform are provided solely by independent, certified legal entities and healthcare professionals. Our service is limited to the technological coordination of travel logistics, translation services, and encrypted secure data transfer between clients and third-party providers.

Refund & Cancellation Policy: Service fees paid to TURMOBO INC. for logistics and concierge coordination are non-refundable once the itinerary generation has commenced. Payments made to third-party medical providers are subject to the respective provider's refund policies. TURMOBO INC. cannot process chargebacks or refunds for medical services rendered independently.

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