Terms of Service
Effective Date: 3/15/2026
1. Nature of Services
TURMOBO INC. ("Company," "we," "us," or "our") provides cross-border logistics technology, consultancy, and itinerary management services. Our services act strictly as an intermediary referral platform and technological handoff layer. We facilitate connections between users and independent third-party service providers.
Any fees paid to TURMOBO INC. constitute service fees or consulting fees for technology usage and travel coordination. We do not collect medical fees on our own behalf. In cases where we process payments intended for third parties, we do so strictly in a temporary, pass-through capacity.
2. Critical Medical Disclaimer & Limited Liability
TURMOBO INC. IS NOT A MEDICAL PROVIDER.
We do not offer medical advice, diagnostics, treatments, or procedures. We provide no medical guarantee or warranty of result. All medical and clinical decisions are strictly the responsibility of independent, certified healthcare professionals and entities within their respective jurisdictions. By using our platform, you explicitly agree that TURMOBO INC. holds limited liability and bears zero responsibility for any outcomes or complications arising from medical services provided by third parties.
3. Refund and Chargeback Policy
Given the extensive planning, coordination, and technology resources required to generate and manage global wellness travel itineraries, our refund policy reflects an escalating commitment schedule:
- Cancellation 30+ days before itinerary start: 80% refund of Turmobo platform/service fees.
- Cancellation 14-29 days before itinerary start: 50% refund of Turmobo platform/service fees.
- Cancellation 7-13 days before itinerary start: 25% refund of Turmobo platform/service fees.
- Cancellation under 7 days before itinerary start: No refund of Turmobo platform/service fees.
Third-Party Fees & Chargebacks: Payments forwarded to medical clinics, hotels, or airlines are subject strictly to the terms of those third-party entities. TURMOBO INC. cannot issue refunds or accept chargebacks for services rendered or initiated by these external providers.
4. Jurisdiction and Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Colorado, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.